"In today's business environment, we often rely on consultants to perform tasks that we either do not have the time or the expertise to perform. M.L. Hannay has not only filled this void in our training efforts, she has brought value and added organizational skills that I have rarely seen an outside consultant deliver. She has truly contributed in our organizational change efforts."

Daniel Casteel
Vice President Human Resources
Tyco Fire & Security Systems

"Thank you again for a very productive and what we all feel was a very beneficial day. It was a day that we felt very good about giving our time to. I have received that response, the day after, by the entire board that was in attendance and they were all very thrilled that you were there and thought it was a very good move. Thank you for your very professional handling of our day"

Scott Pope
Board President
Crossroads House (Homeless Shelter)

"I have always been hesitant to hire consultants for training. The understanding of our specific needs, and teaching of the culture at Newmarket are values we guard very closely. M.L. Hannay is one of the few people we trust to deliver training, counsel and culture our people. I have attended her classes. She works hard and does a great job."

Steve Giblin
President
Newmarket International, Inc.

"M.L. Hannay's programs for Leadership Development and Team Building have dramatically improved communication and general management skills, enhanced succession planning efforts, and positively impacted employee satisfaction. Everyone asks, When is she coming back?!'"

Anne Golden
VP, Human Resources
PacifiCare of Washington

"Superb teaching. Wonderful approach. Dynamic speaker-no one dozes during M.L.'s presentations!"

Robert Levin, M.D.
Director, Continuing Medical Education
Boston University School of Medicine

"I've never seen a facilitator so effective at quickly bringing together a diverse group to develop common goals."

Anne Rugg
Executive Director
The Housing Partnership

"M.L.'s ability to relate on all levels in our company, whether it be with our employees in training, or management facilitation, has been extremely helpful in resolving and bringing closure to various business issues. She has an intuitive understanding of working relationships and business applications. M. L. has an uncanny ability in understanding personality dynamics, stress points and utilizing various methods to get to the heart of the matter. Above and beyond the items listed above, we find M.L. truly a pleasure to work with and consider her an integral part of the Eastern Oil and Propane team."

Charles V. Clement III
President
Eastern Oil and Propane, Inc.

"M.L. Hannay is an extraordinary, professional and results-oriented facilitator who has worked with my staff for several years. M.L. is extremely professional and results oriented. Through the years, M.L. has brought together a diversified group of employees who have a variety of work styles and personalities. She has facilitated our ability to work together and our enthusiasm and appreciation of what each of us contribute to the larger organizational goals, while deepening our commitment to one another and the business. Simply put, M.L. keeps us together, keeps us going, and as importantly, makes us more productive. It is a sincere pleasure to know that M.L. Hannay is a member of our team."

Robin Comstock
President & CEO
Greater Portsmouth Chamber of Commerce

"I attended the mini-conference 'Customer Service in The Direct Support Profession' and I have never attended such an enjoyable and informative workshop, nor had the pleasure of experiencing such a dynamic and energetic presenter. I would like to thank you for both. It was exciting to see a room full of people so totally engrossed in what was being said. Your presentation and style allowed those in attendance to learn while having a wonderful time. I must tell you I feel I gained more from the conference today than any other I have ever attended. What a marvelous way to spend a morning!"

Leigh Polish
Pembroke, NH