SERVICES FOR BUSINESS, GOVERNMENT &
NON-PROFIT ORGANIZATIONS

Consultation and Facilitation Services

• 360 Assessment / Feedback
• Organizational Climate and Customer Satisfaction Surveys
• Executive / Manager / Employee Coaching
• Strategic Planning:Identification of Values, Vision, Mission, Priorities, and Objectives
• Meeting and Retreat Planning and Facilitation
• Conflict Analysis, Intervention, and Resolution
• Process Consultant to Management Teams
• Improving Productivity of Individuals and Work Groups
• Team Building / Team Intervention
• Personal, Professional, and Organizational Goal Setting
• Training Needs Assessment, Planning , and Implementation
• Board of Directors Development
• Managing Organizational Change
• Key Note Speaker

Training and Development Programs

• Management/Supervisory Development Programs
• Sales Training/Sales Management Training
• Performance Evaluations:Why and How
• Improving Interpersonal Communication Skills
• Giving Effective Presentations
• Making Meetings Work
• Understanding and Managing Stress, On and Off the Job
• Personality / Behavioral Styles at Work
• Motivation and Productivity
• Leadership Development (All Managers Are Not Leaders)
• Managing Change
• Dealing with Difficult People
• Consensus, Hand Clasp, or Power Play: Effective Decision Making
• Negotiation Skills
• Customer Service Excellence: Internal and External
• Interviewing Skills and Strategies
• Lighten Up !! Humor in the Work place
• The Balancing Act: Family/Work/Self