SERVICES FOR HEALTHCARE ORGANIZATIONS

• Patient Relations/Customer Service Training for Hospitals, Physicians, Staff
• Patient-Centered Care Consultation and Training
• Partners in Practice:Physicians' Groups Planning, Team Building, Conflict Resolution and Communication
• Supervisory and Management Development Training
• Board of Directors Planning Meetings; Retreat Facilitation
• Stress and Conflict Management; Managing Change
• Understanding Yourself and Others (Motivation, Personality Styles, Team Building)
• Internal Customer Service:Building Morale
• Communication Skills
• Identification of Goals, Priorities, Mission
• Working Together Effectively:Team/Office Development
• Improving Organizational Effectiveness: Customers, Competition, and Quality